Q: How long does the SystemTraderFX DEMO account last for?

A: Demo, or practice accounts have a 30-day limit. After the 30-day expiration you can apply for an additional demo account, if needed. Or if you would like an extension to your demo account, please email support@systemtraderfx.com at least three days before the end of your demo period.

Q: Does the DEMO account have the same functionality as the LIVE version?

A: Yes. In addition to having full access all three choices of money management and being able to see strategy stop-loss and take profit levels, you also can choose what dollar amount you would like to start your demo account with.

Q: Do you offer live training?

A: As of December 2008, we offer limited-time live training on Monday nights at 8:30 p.m. Pacific (11:30 p.m. Eastern) in partnership with TradingMetro.

Q: What if I want to execute a manual trade in addition to Auto-trades?

A: You are able to execute live manual trades within the SystemTraderFX automated platform, but be aware that in doing so you will pay the 1 pip roundturn commission on those trades in addition to the spread.

In LIVE trading you are able to open manual trades in addition to auto-trades. These will be labeled as “manual” in the System column on the Auto-trading software.

Q: How many signals can I choose from to trade in a LIVE account?

A: There are currently over 200 strategies to choose from in the SystemTraderFX system library in which can all be traded in DEMO and LIVE accounts.

Q: Are performance figures realistic to what traders are achieving in LIVE accounts?

A: There are many LIVE clients trading from the strategy library, and the performance figures are regularly checked with LIVE account execution to ensure they performance figure reporting is accurate.

Q: If I have a live account with FXCM, but do not intend to transfer funds from that account, do I still use the transfer form?

A: No, please apply to open a new FXCM account that can be used to trade with SystemTraderFX.

Q: Is FXCM the only Forex broker that SystemTraderFX can be traded with? Are there plans to add any other brokers?

A: As of this time FXCM is the only broker that SystemTraderFX can be traded with. We anticipate adding additional brokerage partners in the near future.

Q: How many SystemTraderFX live accounts can I trade?

A: SystemTraderFX does not have any limits to the number of accounts you can open. We would caution you to stay within the parameters of your risk capital, though.

Q: Do the performance figures include swap values?

A: Yes, they include the swap rates.

Q: Why are some pairs showing less profit than other pairs with same number of pips?

A: This depends on the pip value of the currency pair in question.

Q: Which is the best system to trade?

A: This is left to the discretion of the client, SystemTraderFX provides comprehensive tools and trade history for a trader to make informed decisions regarding various investment choices.

In addition there are model portfolios available for tracking and evaluation purposes, and the live Online Trading Classroom reviews current strategy performance. None of this constitutes investment advice.

Q: Since this is server based, how reliable is the technology? Is there server redundancy?

A: SystemTraderFX’s partnership with Tradency provides extremely stable technology, which includes backend server redundancy.

Q: How can I view my SystemTraderFX trades?

A: You can view your trading signals via 2 methods:

• A web-based viewer where you can access your account from any PC connected to the Internet, without the requirement to download any software. This means you can view your trades anytime, anywhere on any PC.
• Through the FXCM tradestation.

Q: What are the costs for the signals and trade execution? Are there any other hidden charges?

A: Live account holders pay a 1 pip commission per round turn in addition to the broker spread. For example, $10 on 100k Standard-lot, $1 on $10k Mini-lot. There are no other charges for signals or platform rental.

Q: Does the performance figures include commission?

A: No, the performance does not include 1 pip commission per roundturn trade.

Q: When is the commission charged, at end of month or at the end of every trade?

A: The commission is applied when the trade is closed.

Q: Can I set leverage with your platform, what if signal provider wants to buy $100k but I only want to open $10k?

A: The client sets the leverage for each currency pair to their requirement, the signal provider only sends the signals, not a suggested lot size, a client can trade from $10k lot upwards for each pair they decide to trade.

There are 3 Modes of Money Management:

• Fixed Lot – Fixed Lot size per trade.
• Fixed Fractional – Fixed Account % Risk per trade on Principal.
• Fixed Ratio – Increases or Decreases lot size dependent on Account Balance.

Q: Can I trade various modes of money management in the same portfolio?

A: Yes, you can have Fixed Lot, Fixed Ratio, and Fixed Fractional settings in the same portfolio. Each chosen strategy can have its own unique money management settings.

It is not possible, however to have the same strategy, but different money management employed in the same portfolio. For example ABC strategy could not be in the same portfolio by Fixed Lot and Fixed Ratio.

Q: When I have an open position, what happens if I disable money management for a signal provider? How will the trade be handled by the system?

A: If you remove a signal provider from your portfolio, any open trades will be closed off when the close order arrives, but a new position to open will not be executed.

Q: Can I trade any signal Provider I like?

A: Only signals providers integrated and listed on the SystemTraderFX platform are available to auto-trade.

Q: What does Max DD mean in the signal provider list?

A: It stands for Maximum Drawdown. It is the largest peak to valley drawdown for that particular strategy pair. This figure can be used for evaluating potential risk.

Q: How can I check the signals from my chosen provider?

A: You can open the signals tab on the platform to view signal history.

Q: Is there any way for us to know when new strategies are added?

A: One advantage of trading with SystemTraderFX is that you will consistently be updated with new strategies that emerge.

Q: How do I get started, what is the process and how long does it take?

A: Open and fund an account with SystemTraderFX and you can be auto-trading in 24 hours.

Q: Can I stop Auto-trade at any time?

A: Yes, you can close all your positions and disable your portfolio instantly. You have the ability to completely control your account at all times.

Q: Can I manually close or change the stop-loss or limit values?

A: Yes, you can close or modify an auto-trade signal, however it will be readjusted again if a new modify order is placed by the signal provider after the client adjustment.

Q: Does the platform need to be connected to the Internet permanently?

A: No, all trade signals are executed on remote servers. Therefore, it’s not a requirement to keep your computer running for trade execution on your account. The only times you are required to be connected to the Internet are when you initially create your portfolio and set your money management settings, to check on the performance of your account and adjust your portfolio as needed, and when you manually intervene in LIVE trades.

Q: Who has SystemTraderFX partnered with?

A: SystemTraderFX has partnered with FXCM, TradingMetro, and Tradency. This partnership brings strength from multiple sides creating a synergy between broker, education/support, and technology.

Q: How do I know when a trade is opened and closed on my account?

A: We will send you a notification alert to your email address, this alert can be forwarded to SMS if you are using an email to SMS supported email provider.

Q: Does your platform support multiple strategies in parallel?

A: For example, what happens if Provider A is short on EUR/USD and Provider B tries to place a long EUR/USD trade? The auto-trading platform will recognize signals from multiple signal providers and hedging is used when necessary.

Q: If I close an auto-trade, when the signal arrives to close the trade, will it then put me in a new open position?

A: No, signals to open and close are distinctly different, if you manually close a trade, no position will be taken when the close order arrives.

Q: If I want to trade LIVE with SystemTraderFX what broker do I trade with?

A: SystemTraderFX is partnered with one of the leading Forex brokers Forex Capital Markets (FXCM).